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Event Medical Cover – What3Words


From May 2019 RTC Medical Solutions will be trialling the “What3Words” mapping system to help our teams navigate to injuried patients at events.

Event Medical Cover - What3Words


Event Medical Cover- What3Words is a FREE mobile App that helps the Emergency Services and our Event Medical Teams find you no matter where in the world you are.

You simply open the App and it will give you three words which represent the 3x3m square section you are in.  This revolutionary mapping system will ensure that we can get to you no matter where you are.  Click on the link below for more information and a short video on how UK and Worldwide Emergency Services are using this system.

Event Medical Cover – Sepsis


Sepsis, also known as blood poisoning, is the immune system’s overreaction to an infection or injury.  Normally our immune system fights infection very well – but sometimes, for reasons unknown, it attacks our body’s own organs and tissues. If not treated rapidly it can result in organ failure and death, however with early diagnosis, it can be treated with antibiotics.

Event Medical Cover - Sepsis

Sepsis symptoms in babies and children

Go straight to A&E or call 999 if your child has any of these symptoms:

  • looks mottled, bluish or pale
  • is very lethargic or difficult to wake
  • feels abnormally cold to touch
  • is breathing very fast
  • has a rash that does not fade when you press it
  • has a fit or convulsion

Get medical advice urgently from NHS 111

If your child has any of the symptoms listed below, is getting worse or is sicker than you’d expect (even if their temperature falls), trust your instincts and seek medical advice urgently from NHS 111.


  • a temperature over 38C in babies under 3 months
  • a temperature over 39C in babies aged 3 to 6 months
  • any high temperature in a child who cannot be encouraged to show interest in anything
  • a low temperature (below 36C – check 3 times in a 10-minute period)


  • finding it much harder to breathe than normal – looks like hard work
  • making “grunting” noises with every breath
  • cannot say more than a few words at once (for older children who normally talk)
  • breathing that obviously “pauses”


  • not had a wee or wet nappy for 12 hours

Eating and drinking

  • new baby under 1 month old with no interest in feeding
  • not drinking for more than 8 hours (when awake)
  • bile-stained (green), bloody or black vomit/sick

Activity and body

  • soft spot on a baby’s head is bulging
  • eyes look “sunken”
  • child cannot be encouraged to show interest in anything
  • baby is floppy
  • weak, “whining” or continuous crying in a younger child
  • older child who’s confused
  • not responding or very irritable
  • stiff neck, especially when trying to look up and down


Sepsis symptoms in older children and adults

Early symptoms

Early symptoms of sepsis may include:

  • a high temperature or a low body temperature
  • chills and shivering
  • a fast heartbeat
  • problems or changes to your breathing
  • feeling or acting differently from normal – you do not seem your usual self

Many of the symptoms of sepsis are also associated with meningitis.

The first symptoms of meningitis are often fever, vomiting, a headache and feeling unwell.

Septic shock

In some cases, symptoms of more severe sepsis or septic shock, when your blood pressure drops to a dangerously low level, develop soon after.

These can include:

  • feeling dizzy or faint
  • a change in mental state, such as confusion or disorientation
  • diarrhoea
  • nausea and vomiting
  • slurred speech
  • severe muscle pain
  • severe breathlessness
  • less urine production than normal – for example, not urinating for a day
  • cold, clammy and pale or mottled skin
  • loss of consciousness

When to get medical help

Seek medical advice urgently from NHS 111 if you have recently had an infection or injury and have possible early signs of sepsis.

If sepsis is suspected, you’ll usually be referred to hospital for further diagnosis and treatment.

Severe sepsis and septic shock are medical emergencies. If you think you or someone in your care has one of these conditions, go straight to A&E or call 999.


Tests to diagnose sepsis

Sepsis is often diagnosed based on simple measurements such as your temperature, heart rate and breathing rate. You may need to have a blood test.

Other tests can help determine the type of infection, where it’s located and which body functions have been affected.

These include:

  • urine or stool samples
  • a small sample of tissue, skin or fluid being taken from the affected area for testing (a wound culture)
  • taking a sample of saliva, phlegm or mucus (respiratory secretion testing)
  • blood pressure tests
  • imaging studies, such as an X-rayultrasound scan or CT scan


Treatments for sepsis

If sepsis is detected early and has not affected vital organs yet, it may be possible to treat the infection at home with antibiotics.

Most people who have sepsis detected at this stage make a full recovery.

Almost all people with severe sepsis and septic shock require admission to hospital. Some people may require admission to an intensive care unit (ICU).

Because of problems with vital organs, people with severe sepsis are likely to be very ill and the condition can be fatal.

But sepsis is treatable if it’s identified and treated quickly, and in most cases leads to a full recovery with no lasting problems.

Find out more about treating sepsis


Recovering from sepsis

Some people make a full recovery fairly quickly.

The amount of time it takes to fully recover from sepsis varies, depending on:

  • the severity of the sepsis
  • the person’s overall health
  • how much time was spent in hospital
  • whether treatment was needed in an ICU

Some people experience long-term physical or psychological problems during their recovery period, such as:

  • feeling lethargic or excessively tired
  • muscle weakness
  • swollen limbs or joint pain
  • chest pain or breathlessness

These long-term problems are known as post-sepsis syndrome. Not everyone experiences these problems.


Who’s at risk

There are around 250,000 cases of sepsis a year in the UK according to the UK Sepsis Trust . At least 46,000 people die every year as a result of the condition.

Anyone can develop sepsis after an injury or minor infection, although some people are more at risk of sepsis.

This includes:

  • babies and elderly people
  • people who are frail or have a weakened immune system
  • people who have recently had surgery or a serious illness

Find out more about the causes of sepsis

Sepsis, septicaemia and blood poisoning

Although sepsis is often referred to as either blood poisoning or septicaemia, these terms refer to the invasion of bacteria into the bloodstream.

Sepsis can affect multiple organs or the entire body, even without blood poisoning or septicaemia.

Sepsis can also be caused by viral or fungal infections, although bacterial infections are by far the most common cause.

Click here for more information including videos.

Information provided by NHS.UK

Citizen Aid Event Medical Support

Citizen Aid and Event Medical Support

Event Medical Support





RTC Medical Solutions provides Event Medical Support as a CQC Registered Ambulance Service.

As a provider of Event Medical Support we recommend that all event staff are made aware of the citizenAID App and website. CitizenAID is a UK registered charity with a focused mission to prepare individuals, communities and organisations to help themselves and each other when there are multiple casualties, particularly from deliberate attacks.

CitizenAID recognise that this system is fully transferable to any situation where there are multiple casualties.

Why do we need citizenAID ?

Many know what to do when someone collapses with a heart attack. But being able to act effectively after a deliberate attack requires different knowledge and skills.  In the minutes following an attack, before emergency services arrive, simple actions like opening an airway or stopping bleeding are vital in saving people’s lives.  citizenAID helps the general public to stay safe and improvise effective treatment before emergency services are available to provide professional medical support.

How can citizenAID help you ?

citizenAID is a simple system comprising of an award winning free App, online familiarisation videos, a Pocket Guide, and educational material for both adults and children.  citizenAID has a network of volunteers across the country who share the charity’s teaching material.  There are also ambassadors who support our charitable aims and provide a geographical focus to lead the public preparation effort.

​Click Here if you wish to join the citizenAID group


Contact us for more information on our Event Medical Support

First Response Emergency Care (FREC)

First Response Emergency Care (FREC)






RTC Medical Solutions Ltd offers CQC Registered Ambulance Services and Events Medical Cover nationwide.

As a CQC registered provider we constantly strive to provide an excellent level of care in the pre-hospital setting.  Where better to improve care than at the core with initial training.  Some providers have a sole aim of profit, RTC is different, we are aiming to provide our lerners with knowledge, experience and the confidence to fulfill their role as a pre-hospital care provider.

Our courses are structured to ensure that you get everything you can for as little as possible.  Our First Response Emergency Care Course (FREC) levels 3 & 4  provides learners with the confidence and knowledge to deal with a vast range of pre-hospital emergencies.  This includes but not limited to: Traumatic Injuries, airway management and catastophic bleeding.

The qualification meets the requirements for anyone looking for a career in the event medical sector.  It also is suitable as an enhanced alternative to the HSE First Aid at Work qualification in higher risk working environments.

The qualification is approved by Qualsafe Awards and runs over 5 days, this can be over sucessive days or in blocks.  The entry Level 3 Certificate meets the FPHC criteria for descriptor ‘D’ provider on the PHEM Skills Framework.

So, what included in the course:
  1. Responding to life threatening medical conditions
  2. Adult, Child and Infant Basic Life Support (BLS) and Automated External Defibrillation (AED)
  3. Emergency oxygen administration including use of Bag Valve Mask (BVM)
  4. Internal and external bleeding
  5. Airway management including OPA, NPA and suction
  6. Traumatic injuries and catastrophic bleeding
  7. Hypovolemic shock and coagulopathy
  8. Poisoning and intoxicating substances
  9. Assessment and treatment of burns and scalds
  10. Circulatory and respiratory systems
  11. Burns and scalds
  12. Neck, spine and pelvic immobilisation
  13. Helmet removal
  14. Environmental exposure
  15. Patient assessments
  16. Incident reporting

How do I book a course?

Simply complete the form on out Contact Us page or call us on 01782 776110


I just wanted to say a huge thanks to James and the team for providing an amazing service for us last year. We will 100% be using you chaps next year.

J HammersleyEvent Cover 2017

What can I say? If Carling made Paramedics… See you again in 2018 and thank you for a top service.

R FranksMotocross Finals

After being let down by ** **** we were desperate for medical cover at our event. I was lucky enough to stumble across RTC Medical Solutions. WOW, just WOW! What a team!! Great service, great attitude, smart, punctual, friendly and experienced. Can’t express how impressed we are by their professionalism. Thanks for providing an exceptional service.

P LuiNational Football Championship

‘ We would not consider engaging any other team to look after our 100+ kids at our kart race events across the UK,
professional, compassionate, caring, faultlessly reliable and cost effective too’

Graham SimeNatska Director

James Shemmeld at RTC Medical Solutions is an asset to our club for his professionalism and high standards in his specialist area of work, all of which came to the fore when dealing with one of our runners who I can say is now fully recovered.

H Singh

I just wanted to thank you all for helping get my dad back to the UK. You made the whole trip worry and hassle free and nothing was too much trouble. You are a credit to the ambulance service, thank you x

M WilliamsRepatriation

Your team are a credit to the event sector! After being let down last minute RTC Medical supplied us with 3 crewed emergency ambulances for our event. We can’t thank you enough

Simon JohnsAwesome!!!

The team at RTC went that extra 1000 miles. My son was injured in Benidorm and unable to travel by air. James and the team really pulled the rabbit out of the hat for us with an ambulance journey non-stop home. Not only was the journey smooth and trouble free, they also provided a DVD player, food and drinks for the entire journey. Thank you so much for everything, we will never forget everything you did for us.

Mrs B

I would like to express my sincere thanks to the medical team who repatriated me back to the UK after a jet ski accident. Your service was top notch. Thank you so so much.

Thomas WRepatritaion