Event Medical Cover – What3Words


From May 2019 RTC Medical Solutions will be trialling the “What3Words” mapping system to help our teams navigate to injuried patients at events.

Event Medical Cover - What3Words


Event Medical Cover- What3Words is a FREE mobile App that helps the Emergency Services and our Event Medical Teams find you no matter where in the world you are.

You simply open the App and it will give you three words which represent the 3x3m square section you are in.  This revolutionary mapping system will ensure that we can get to you no matter where you are.  Click on the link below for more information and a short video on how UK and Worldwide Emergency Services are using this system. https://what3words.com/emergencyservices/

Citizen Aid Event Medical Support

Citizen Aid and Event Medical Support

Event Medical Support





RTC Medical Solutions provides Event Medical Support as a CQC Registered Ambulance Service.

As a provider of Event Medical Support we recommend that all event staff are made aware of the citizenAID App and website. CitizenAID is a UK registered charity with a focused mission to prepare individuals, communities and organisations to help themselves and each other when there are multiple casualties, particularly from deliberate attacks.

CitizenAID recognise that this system is fully transferable to any situation where there are multiple casualties.

Why do we need citizenAID ?

Many know what to do when someone collapses with a heart attack. But being able to act effectively after a deliberate attack requires different knowledge and skills.  In the minutes following an attack, before emergency services arrive, simple actions like opening an airway or stopping bleeding are vital in saving people’s lives.  citizenAID helps the general public to stay safe and improvise effective treatment before emergency services are available to provide professional medical support.

How can citizenAID help you ?

citizenAID is a simple system comprising of an award winning free App, online familiarisation videos, a Pocket Guide, and educational material for both adults and children.  citizenAID has a network of volunteers across the country who share the charity’s teaching material.  There are also ambassadors who support our charitable aims and provide a geographical focus to lead the public preparation effort.

​Click Here if you wish to join the citizenAID group


Contact us for more information on our Event Medical Support

First Response Emergency Care (FREC)

First Response Emergency Care (FREC)






RTC Medical Solutions Ltd offers CQC Registered Ambulance Services and Events Medical Cover nationwide.

As a CQC registered provider we constantly strive to provide an excellent level of care in the pre-hospital setting.  Where better to improve care than at the core with initial training.  Some providers have a sole aim of profit, RTC is different, we are aiming to provide our lerners with knowledge, experience and the confidence to fulfill their role as a pre-hospital care provider.

Our courses are structured to ensure that you get everything you can for as little as possible.  Our First Response Emergency Care Course (FREC) levels 3 & 4  provides learners with the confidence and knowledge to deal with a vast range of pre-hospital emergencies.  This includes but not limited to: Traumatic Injuries, airway management and catastophic bleeding.

The qualification meets the requirements for anyone looking for a career in the event medical sector.  It also is suitable as an enhanced alternative to the HSE First Aid at Work qualification in higher risk working environments.

The qualification is approved by Qualsafe Awards and runs over 5 days, this can be over sucessive days or in blocks.  The entry Level 3 Certificate meets the FPHC criteria for descriptor ‘D’ provider on the PHEM Skills Framework.

So, what included in the course:
  1. Responding to life threatening medical conditions
  2. Adult, Child and Infant Basic Life Support (BLS) and Automated External Defibrillation (AED)
  3. Emergency oxygen administration including use of Bag Valve Mask (BVM)
  4. Internal and external bleeding
  5. Airway management including OPA, NPA and suction
  6. Traumatic injuries and catastrophic bleeding
  7. Hypovolemic shock and coagulopathy
  8. Poisoning and intoxicating substances
  9. Assessment and treatment of burns and scalds
  10. Circulatory and respiratory systems
  11. Burns and scalds
  12. Neck, spine and pelvic immobilisation
  13. Helmet removal
  14. Environmental exposure
  15. Patient assessments
  16. Incident reporting

How do I book a course?

Simply complete the form on out Contact Us page or call us on 01782 776110

Events Medical Cover – What you need to know!

Event Medical Cover

RTC Medical Solutions Ltd offers CQC Registered Ambulance Services and Events Medical Cover nationwide.

Did you know that only a CQC registered ambulance provider can legally provide both Blue Light Ambulances and Healthcare Professionals (such as Paramedics and Nurses) to events in England?

Providers offering these services who are not registered with the CQC could be using loopholes or blurring the lines to avoid registering. The Health and Safety Executives opinion is that it is an Event Planners responsibility to ensure that they employ a competent medical provider?

Let’s throw an example out there… You are running an event with 4000 people and your risk assessment says you need a Paramedic or Nurse led cover with Emergency Ambulance and 4 First Aiders. You ring around a few companies for Events Medical Cover and bingo… you find a company who will provide you with just that. So you’re all covered right? Wrong!

Did you check that:

  • Ambulances are CQC registered (England only) & insured as some providers ambulances are not registered?
  • Can they provide evidence of insurances?
  • Do they have contingencies, policies and procedures to ensure your events medical support will run safely?
  • First Aiders are trained in safeguarding and manual handling?
  • Medical equipment is serviced and calibrated?

These are just a few of the due diligence checks you should perform to ensure that your medical support is adequate. As the event organiser you are responsible for ensuring that the medical support you contract is competent.

Always ask yourself ‘should the worst happen did I do enough to select a competent medical provider?’

RTC Medical Solutions is different, we are owned and managed by Healthcare Professionals and Health and Safety Officers.  We also guarantee your medical cover as our services and medical teams are:

  • Registered with the CQC to NHS standards
  • Up-to-date with NHS standard mandatory training packages
  • Fully insured
  • Overseen by our Health and Safety Officer and Healthcare Professionals.

Don’t take the risk, after all the book stops with you as the event planner!

Let us take the stress away from your Event Medical Cover… we will work along side the Ambulance Service, SAG and provide adequate cover with guidance from the Purple Guide to ensure visitors to your event receive the best possible care.

Whether your event is a small fete or concert or major music festival we can help with your Events Medical Cover.  Contact us now for more information on the services we can offer.

Click here for our online contact form.

01782 776110

Are you ready for a drop or two of snow? We are…

Although RTC Medical Solutions Ltd is committed to providing excellent care and support to our event medical cover and ambulance services, we also aim to improve our ability to offer a top class service no matter the weather.  We will soon be adding the latest 4×4 rescue and response vehicle to our fleet, a fully equipped Landrover Defender.  This vehicle will be available for event medical cover, NHS support and rural rescue.

CQC registered for ambulance transport

Ambulance Services - Event Medical Cover

Blood and Transplant Donation

Become a Blood and Transplant donor now!

Yesterday saw our Managing Director at RTC Medical Solutions become the latest person to join the Blood and Transplant donor register.  Following a meeting with James he states that “In my personal opinion, becoming a donor should be compulsory as Blood and Organ donations are desperately needed every day across the UK.


Blood and Transplant Donation






If you want to be a superhero and save someones life simply click in the image above and sign up today.


Event Medical Services – Drug Awareness

Event Medical Services – Drug Awareness

Event Medical Services – Drug Awareness is commited to ensuring a safe drug free environment at all events we cover.  We always aim to ensure we give the most up to date and relevant information.

Event Medical Services - Drug Awareness

Event Medical Services – Drug Awareness and the effects of MDMA

Acute Effects

A person may experience the intoxicating effects of MDMA between 20 and 60 after taking a single dose. Those effects include an enhanced sense of well-being, increased extroversion,27,53 emotional warmth, empathy toward others,54 and a willingness to discuss emotionally-charged memories.55 In addition, people report enhanced sensory perception as a hallmark of the MDMA experience.27,28

Use of even moderate doses of MDMA in crowded, warm environments—or during periods of vigorous, extended physical activity—can dramatically increase body temperature, with potential deadly consequences.

However, MDMA can also cause a number of acute adverse health effects. For example, while fatal overdoses on MDMA are rare, they can potentially be life threatening—with symptoms including high blood pressure (hypertension), faintness,8,56 panic attacks,57 and in severe cases, a loss of consciousness and seizures.58

Because of its stimulant properties and the situations in which it is often taken, MDMA is associated with vigorous physical activity for extended periods in warm environments. This can lead to one of the most significant, although rare, acute adverse effects—a marked rise in body temperature (hyperthermia).59–61 Research in rats shows that even moderate doses of MDMA interfere with the body’s ability to regulate temperature, potentially leading to deadly consequences in warm environments.6 Treatment of hyperthermia requires prompt medical attention, as it can rapidly lead to muscle breakdown or an electrolyte (sodium) imbalance, which can in turn produce kidney failure9 or fatal swelling of the brain, especially in women.62 MDMA use in combination with vigorous exercise causes dehydration,56,57 leading some people to drink large amounts of liquids. However, this could increase the risk of electrolyte imbalance or brain swelling because MDMA causes the body to retain water.63,64 One modest dose of MDMA can also reduce the pumping efficiency of the heart in people who use regularly,65 which is of particular concern during periods of increased physical activity.

MDMA can also produce other adverse health effects, including involuntary jaw clenching,53 lack of appetite,28,53mild detachment from oneself (depersonalization), illogical or disorganized thoughts, restless legs,28 nausea,56,57,66hot flashes or chills,8,56 headache, sweating,8,57 and muscle or joint stiffness.66

In the hours after taking the drug, MDMA produces significant reductions in perceiving and predicting motion—for example, the ability to judge whether a driver is in danger of colliding with another car. This emphasizes the potential dangers of performing complex or skilled activities, such as driving a car, while under the influence of this drug.67

Once MDMA is metabolized, or broken down in the body, its byproducts interfere with the body’s ability to metabolize MDMA.68 As a result, additional doses of MDMA can produce unexpectedly high blood levels, which could worsen the toxic effects of this drug.69 In addition, combining MDMA with other substances, such as caffeine,70amphetamines,71 the amphetamine-like mephedrone,72marijuana,73 or alcohol,74,75 may increase the risk of adverse health effects associated with MDMA.29

Sub-acute Effects

Recreational use of MDMA is often characterized by repeated drug taking over a number of days (binges), followed by periods of no drug taking. In one animal study, this pattern of use produced irregular heartbeat (arrhythmia) and heart damage.76 In the week following use of the drug, many people report depression, impaired attention and memory,77–79 anxiety, aggression,80 and irritability.78

Effects of Regular MDMA Use

Sleep disturbances, lack of appetite, concentration difficulties, depression,79 heart disease,81,82 and impulsivity83 have been associated with regular use of MDMA. In addition, heavy MDMA use over a 2-year period of time is associated with decreased cognitive function.84Some of these disturbances may not be directly attributable to MDMA, but may be related to some of the other drugs often used in combination with MDMA, such as cocaine, alcohol, or marijuana, or to adulterants commonly found in MDMA tablets. More research is needed to understand the specific effects of regular MDMA use.

For more information on Event Medical Services – Drug Awareness and  Drug Addiction click here

National Institute for Drug Abuse

Event Medical Services – Heat Exhaustion

Event Medical Services – Heat Exhaustion

Event Medical Services - Heat Exhaustion

Event Medical Services – Heat Exhaustion

With the hot weather gripping the Nation, our advice on Event Medical Services – Heat Exhaustion will help you avoid Heat Exhaustion allowing you to make the most of this amazing weather.

Heat exhaustion is not serious and usually gets better when you cool down. If it turns into heat stroke it needs to be treated as an emergency.

Check for signs of heat exhaustion

The signs of heat exhaustion include:

  • headache
  • dizziness and confusion
  • loss of appetite and feeling sick
  • excessive sweating and pale, clammy skin
  • cramps in the arms, legs and stomach
  • fast breathing or pulse
  • temperature of 38C or above
  • intense thirst

The symptoms are often the same in adults and children, although children may become floppy and sleepy.

If someone is showing signs of heat exhaustion they need to be cooled down.

Things you can do to cool someone down

Follow these 4 steps:

  1. Move them to a cool place.
  2. Get them to lie down and raise their feet slightly.
  3. Get them to drink plenty of water. Sports or rehydration drinks are OK.
  4. Cool their skin – spray or sponge them with cool water and fan them. Cold packs around the armpits or neck are good too.

Stay with them until they are better.

They should start to cool down and feel better within 30 minutes.

Call 999 if the person:

  • is no better after 30 minutes
  • feels hot and dry
  • is not sweating even though they are too hot
  • has a temperature that’s risen to 40C or above
  • has rapid or shortness of breath
  • is confused
  • has a fit (seizure)
  • loses consciousness
  • is unresponsive

These can be signs of heat stroke.

While you wait for help, keep giving first aid and put them in the recovery position if they lose consciousness.

Preventing heat exhaustion and heat stroke

There is a high risk of heat exhaustion or heat stroke during hot weather or exercise.

To help prevent heat exhaustion or heat stroke:

  • drink plenty of cold drinks, especially when exercising
  • take cool baths or showers
  • wear light-coloured, loose clothing
  • sprinkle water over skin or clothes
  • avoid the sun between 11am and 3pm
  • avoid excess alcohol
  • avoid extreme exercise

This will also prevent dehydration and help your body keep itself cool.

The Event Paramedic’s Advice On Sun Safety

Event Paramedic’s Advice On Sun Safety

Event Paramedic's Advice On Sun Safety









By following our Event Paramedic‘s advice on sun safety you can enjoy you time in the sun and keep yourself safe from the suns harmful rays.

However old you are, you should always protect your skin from sunburn by using a combination of sun cream, shade and clothing.  Although children and teenager require reminding from time to time, it is essential that they are reminded to keep protected.

So what is our Event Paramedic’s Advice On Sun Safety:

  • Use Sun Cream
  • Cover up
  • Make use of the shade

Sun Cream

Sunscreens will not protect us completely from sun damage on their own. However, they can be useful for protecting the parts of skin we can’t shade or cover. This is why we recommend using sunscreens together with shade or clothing to avoid getting too much UV exposure.

We recommend buying sunscreens with a:

  • Sun Protection Factor (SPF) of at least 15 (UVB protection)
  • High star rating with at least 4 stars (UVA protection)

UVA protection can also be indicated by the letters ‘UVA’ in a circle which indicates that it meets the EU standard.

Worryingly, research suggests people who use sunscreen to deliberately sunbathe are more likely to spend longer in the sun, and might even be more likely to get sunburnt.  And there is a concern that higher factor sunscreens may lure people into a false sense of security.

You should never use sunscreen in order to spend longer in the sun. No sunscreen, no matter how high the factor, can provide 100% protection.

Tips for using sunscreen properly

No sunscreen will give the protection it claims unless you apply it properly.

  • Make sure you put enough sunscreen on – people often apply much less than they need to. When your risk of burning is high, ensure that all exposed skin is thoroughly covered in sunscreen. As a guide for an adult this means: Around 2 teaspoonfuls of sunscreen if you’re just covering your head, arms and neck. Around 2 and a half tablespoonfuls if you’re covering your entire body, for example while wearing a swimming costume
  • Reapply sunscreen regularly including ‘once a day’ and ‘water resistant’ products. Some products are designed to stay on better than others, but beware of sunscreen rubbing, sweating or washing off. It’s especially important to reapply after towelling dry. And reapplying helps avoid missing bits of skin.
  • Use sunscreen together with shade and clothing to avoiding getting caught out by sunburn.
  • Don’t be tempted to spend longer in the sun than you would without sunscreen.
  • Don’t store sunscreens in very hot places as extreme heat can ruin their protective chemicals.
  • Don’t forget to check the expiry date on your sunscreen. Most sunscreens have a shelf life of 2-3 years, shown on the label by a symbol of a pot with the letter M and a number – this is the number of months the sunscreen will last once it’s been opened. Check your sunscreen has not expired before you use it.


Cover Up

Along with shade, another way to protect your skin from the sun is with clothing, a wide-brimmed hat and good quality sunglasses.


The more skin that’s covered by your clothing, the better the protection you’re getting. Choose clothing that’s loose-fitting and deeper in colour. Also look for materials with a close weave- as a guide hold the material up to check you can’t see through the fabric. Clothing that’s dry also provides more protection than if it’s wet. This is particularly the case for cotton clothes.


Hats are great for protecting the whole face and head. Choose a wide-brimmed hat for the most protection. A ‘legionnaire’ style hat that has flaps around the ears and back of the neck also offers good protection.


When choosing sunglasses look for one of the following:

  • ‘CE Mark’ and British Standard
  • UV 400 label
  • 100% UV protection written on the label or sticker

Also, make sure that the glasses offer protection at the side of the eye, for example, choose wraparound styles.


Make Use of the Shade

One of the best ways to protect your skin from the harmful effects of the sun’s UV rays is to spend some time in the shade.

You can find or create shade in many different ways. For example:

  • Trees and foliage
  • Umbrellas and parasols
  • Canopies and awnings
  • Tents and shelter
  • Going indoors

Spending time in the shade is a great way to protect your skin when the sun is strong. But UV rays can go through some fabrics and reflect off the ground so it’s still important to think about clothing and sunscreen.

Trust the Event Paramedic’s advice on sun safety

Click here for more information on the risk of sun damage