Enquiries, Feedback & Complaints
Contacting us with your Enquiries, Feedback & Complaints is essential for us to better the service we provide. Please use the form below to submit your compliments or complaints about the services we have provided. Please include as much information as possible so we are able to complete a thorough investigation.
Our team is committed to ensuring the services we provide are the best as they can be and you can help us maintain a 100% satisfaction rate. We aim for 100% satisfaction with the services we provide but we are aware that on occasion, we may get something not quite right. With our Duty of Candour Policy we promise to ensure in the first instance to apologise for any error we may have made, follow this up with an in depth investigation and take action to ensure it does not happen again.
We have a number of ways to contact us:
The Feedback form below.
By telephone: 01782 776110
By Email: email@example.com
By Post: Unit 22 Park House Road East, Newcastle Under Lyme, Staffordshire. ST5 7RB
If you feel our complaints procedure did not meet your expectations you can refer your complaint to the Care Quality Commision.